Terms and Conditions

Deposit

A minimum payment of 50% of the total, excluding the consultation and/or engagement shoot fees is required to secure the date. The 50% deposit will go towards your wedding services and will be deducted from the event day balance. Once your deposit is received, your date is held and secured with all other work turned away it is NON-REFUNDABLE. A valid credit card is required on file at the time your deposit is made to hold your date but will not be charged the full balance due unless in the event of cancellation. (See Cancellation policy below)

Delays

We will provide an itinerary for the exact appointment times for members of your bridal party that lead up to your appointment as the bride. A late fee of $25 will be charged after every 10 minutes of delay (up to 20 mins) when ANY member of your party is late for the schedule time, or if makeup exceeds allotted time because of clients delays. If the service is not finished at the end of the allotted time because of tardiness we will start the next client. If there is time at the end (AFTER the bride’s makeup is complete) then we will finish the person who was late.
The Be’terie is NOT responsible for tardiness and unfinished makeup due to the bridal party members running behind. This late policy is the same for your consultation trial run. This will be paid for, in cash, BEFORE services are rendered. This policy is non-negotiable.

Travel

On the day of your event we will travel to your preferred on-location site at a base rate of$100.
There will be an additional charge of $1.00/mile once the location exceeds 30 miles from Lawrenceville, Ga.

Parking Tolls & Fees: Clients will be held responsible for any parking, valet, or other fees due to parking limitations on the event date.\
Hotel accommodations in a safe area are required for the night prior when the start time is 6 AM or earlier, or the travel time is 90 mins or more with an early start time.
Destination wedding travel (travel requiring flight) accommodations are to be quoted at the time of inquiry and must be paid at the time of booking.

Product/Tool Liability

All brushes and makeup products are kept sanitary and are sanitized between every makeup application. Makeup and skincare products used are hypoallergenic and are for each client’s individual skin type. Any skin condition should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release the makeup artists, consultants, and Be’terie Inc., from liability for any skin complications due to any allergic reaction.

Standard Postponement/Cancellation Policy

Rescheduling a postponed wedding should be a collaboration between couples and vendors. It is imperative you check with all of your vendors before picking a new date to postpone to, in addition to offering multiple date options to prevent double booking. New season pricing may apply if you postpone to a date in a different season. In the event you must postpone/cancel your original wedding date you must do so in the form of an email ONLY via thebeterie@gmail.com.

If you must postpone your original date

90 days or more prior to your wedding date your payments are non-refundable, but, 50%of any monies paid will be transferrable to a new date up to 1 year out from your original date, and will have any services already performed, such as a Bridal Trial, deducted from it. (Subject to availability)
within 30 days prior to your wedding date 100% of monies paid will be forfeited and a new deposit must be paid in order to secure a new date.

If you must cancel your original date

90 days prior (or more) to the wedding date you will not incur any extra fees, however, your deposit will not be refunded.
60-29 days prior to the wedding date you will be charged 50% of the final balance owed.
within 30 days prior to the wedding date the ENTIRE cost of the services will be placed on the credit card.

Cancellation By Vendor

In the unlikely event any of the vendor staffed by The Be’terie need to withdraw from a booking, they reserve the right to do so at any time for any reason, without explanation. Be’terie Inc. will then find a replacement, either from The Be’terie’s team of beauty professionals or outside of the team. If Be’terie Inc. is unable to find an adequate replacement the client will receive a refund (minus services already performed – e.g Bridal Trial). Refunds will be made in full within 5-7 business days.

Limitation of Liability

Be’terie Inc and any team members staffed will not be liable for indirect or consequential loss as a result of any form or postponement or cancellation to a booking. In the unlikely event of a total failure or cancellation of the booking by The Be’terie and/or any of the vendors staffed, the liability of Be’terie Inc and any vendors staffed shall be limited to the total value of the booking ONLY.

Payment

On the day of the event we will accept CASH payments only. When making a deposit or payment through your unique scheduling link a 3.9% transaction fee will be applied.

Covid-19’s devastating impact, personally and in business, has changed the sustainability of small businesses, especially those in the wedding and events industry. As the pandemic continues to evolve we want to ensure you a level of certainty in these uncertain times.

The policies below are intended to balance the concern for our clients with the need to continue to operate business sustainably in the event of a Covid-19 related change or cancellation.

Hygiene/Healthy Liability

You are legally obliged to disclose to us if you or any member of your bridal party are ill or contagious in any way at the time you receive services or if at anytime you or any member of your bridal party have come into contact or been exposed to anyone who is / was / may be /might have been ill or contagious in any way.
The Be’terie reserves the right to make any final decision on whether a client is unsafe to perform a makeup or hair session on. If the client discloses they are unwell at reasonable amount of time prior to the session, a credit will be offered. (Standard Cancellation and Change of Booking Policies apply.

Force Majeure

A Force Majeure Event can be defined as but is not limited to epidemics/pandemics, acts of God, and government restrictions. If a Force Majeure Event prevents The Be’terie and its vendors from providing services on the event date or if you or anyone in your bridal party suffers from Covid-19 with VALID confirmation of illness, Be’terie Inc. shall, without limiting other rights, provide a credit of 100% payments made (minus any services already performed) to be used on ONE alternative date with no time period restrictions. Standard terms and conditions apply once an alternative date is confirmed and is subject to availability.